SAP CS

SAP CS ONLINE TRAINING IN HYDERABAD

SAP CUSTOMER SERVICE COURSE CONTENT

OVERVIEW ON CUSTOMER SERVICE

CS INTEGRATION WITH OTHER MODULES

CS – SD INTEGRATION

CS – QM INTEGRATION

CS – FI INTEGRATION

CS – CO INTEGRATION

CS – PP INTEGRATION

CS – MM INTEGRATION

CS – HR INTEGRATION

ORGANISATIONAL ELEMENTS IN CUSTOMER SERVICE MODULE

MASTER DATA IN CUSTOMER SERVICE

INSTALLED BASE MANAGEMENT

FUNCTIONAL LOCATION

EQUIPMENT

SERIAL NUMBER MANAGEMENT

WORK CENTRE

COST CENTRE

ACTIVITY

ACTIVITY PRICING

WARRANTY & TYPES

STATUS PROFILES

DIP PROFILE

IN-HOUSE REPAIR PROCESS

  • Service Notification
  • Repair Order
  • Service Order
  • Resource Related Billing
    • Repair-At-Site Process
  • Service Notification
  • Service Order
  • Resource Related Billing
    • Annual Maintenance Contract Process
  • Contracts
  • Task Lists
  • Maintenance Plan
  • Third Party Repair Process
  • Service Notification
  • Service Order
  • Resource Related Billing